Since our products are made-to-order based on custom measurements, we first send an official order confirmation. Production begins only after your approval.
Please note:
According to §312g (2)(1) of the German Civil Code (BGB) and Article 16(c) of the EU Consumer Rights Directive 2011/83/EU, the right of withdrawal does not apply to goods that are custom-made or clearly personalized at the request of the customer (e.g. custom sizes, colors, fabrics, prints, or embroidery).
As these products are manufactured based on your individual specifications and approved by you prior to production, they cannot be cancelled, returned, or exchanged once confirmed.
By placing an order, you acknowledge and accept these terms.